Udemy - Build an AI E-Commerce Chatbot with n8n

Build an AI E-Commerce Chatbot with n8n

https://WebToolTip.com

Published 9/2026
MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz, 2 Ch
Language: English | Duration: 41m | Size: 450.41 MB

A real, reusable AI agent pattern you can adapt for any customer support use case — not just e-commerce.

What you'll learn
How an AI Agent is structured in n8n — the role of the trigger, model, memory, and tools, and how they work together
How to connect a document source (Google Docs) so the AI Agent can pull policy/FAQ answers accurately instead of hallucinating them
How to customize a chat widget's UI/branding with CSS so it matches a business's identity instead of looking generic
A transferable pattern for building AI support agents that applies beyond e-commerce — to any business with repetitive customer questions
How to connect an AI Agent to a live data source (Google Sheets) so it can answer real-time, account-specific questions instead of generic one
How to write a system prompt that keeps an AI Agent on-task and handles ambiguous or off-topic user questions gracefully
How to secure a chatbot for production — locking down origins, managing credentials safely, and handling errors before going live

Requirements
An n8n account (cloud or self-hosted)
A Gemini API key (free tier works for this course)
Not need but would be handy if you are to follow along - Basic familiarity with n8n's canvas — dragging/connecting nodes (no coding required)
Not need but would be handy if you are to follow along - Google account (for Sheets + Docs integration used as the bot's data sources)