Udemy - Working with ServiceNow Service Catalog
Working with ServiceNow Service Catalog
https://WebToolTip.com
Published 7/2026
Created by ITLIFECLUB Learning
MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz, 2 Ch
Level: Beginner | Genre: eLearning | Language: English | Duration: 26 Lectures ( 3h 32m ) | Size: 1.4 GB
Build and Manage Service Catalog Items in ServiceNow
What you'll learn
⚡ Build and configure a Service Catalog in ServiceNow using no-code tools and real-life scenarios
⚡ Create and manage Catalog Items, Record Producers, Order Guides and Content Items to support business needs
⚡ Use variables, UI policies, and variable sets to design user-friendly and reusable request forms
⚡ Tag and categorise catalog items using topics and taxonomy to enhance visibility in Employee Center (ESC)
⚡ Automate service requests using Flow Designer and understand when to use subflows or workflows
Requirements
❗ No coding or scripting knowledge required
❗ A basic understanding of the ServiceNow platform is helpful but not necessary
❗ Learners should sign up for a free ServiceNow Personal Developer Instance (PDI) to follow along with hands-on demos